The cutting edge

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By THE WATCHMAN 
Posted  Friday, September 14  2012 at  19:06

DANGER. What is the Pharmacy and Poisons Board doing about the continued sale of two dangerous diabetes drugs, Avandia and Actos? asks Kamau Kaniaru, adding that both have been found to kill patients by triggering heart attacks and strokes in the US, and “the same must be happening in Kenya”.

Actos, he adds, causes bladder cancer in patients, who have taken it for more than a year. I have enquired from the board about the status of these two drugs to no avail.” His contact is kamau.kaniaru@gmail.com.

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WASTE WATER. This one should concern mostly Nairobi Water Company. Vibha Dodhia reports that there is a broken pipe that has been spewing fresh water near the Nakumatt outlet at Westlands Shopping Centre for over two weeks.

And the City Council or the Kenya Urban Roads Authority should be concerned about the damage that has degenerated into a crater full of water. Vibha will only be too glad to point it out if reached throughvibha.dodhia@gmail.com.

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LOUD MATATUS. The “whistling exhaust pipes” of matatus are back to haunt the residents of Kayole estate in Nairobi’s Eastlands despite traffic police crackdown, reports K. Mbugua.

While the noise mayhem has somewhat eased on Jogoo Road, where the police, the rogue matatu drivers increase the noise levels once in Kayole. Mbugua is disappointed that Nema does not seem interested in this noise pollution. His contact is kmbugua73@yahoo.com.

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DARK STREET. Rhapta Road at Westlands, Nairobi, has been insecure, especially at night, because the streetlights have been out of order for the past few months, moans Mukami Kariuki.

And worried about their safety, the residents have not only made numerous calls to the city engineer; they have also written to the City Council appealing for the help over the dark streets, but their complaints have fallen on deaf ears. “We demand that the matter be sorted out with the same urgency they have been demanding payment of rates.” Her contact is mukamir@gmail.com.

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CUSTOMER CARE. Banks should visit the Higher Education Loans Board at Anniversary Towers in Nairobi and learn from them how to treat their clients, urges Mokaya Dennis.

The Helb, which receives more visitors than the banks every day, has neat seats in the waiting bay, where their clients wait comfortably, feeling appreciated. “But most banks will keep you standing for hours to be served.

Also impressive is CID headquarters, where people waiting for certificates of good conduct watch TV.” His contact is mokayad24@gmail.com. 

Have a relaxing day, won’t you!